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Terms & Conditions

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Terms & Conditions

The following conditions regulate the sale of products featured on this Webpage by the company:

Jadralna – letalska oprema, Anton Šibanc s.p.

Višnja vas 12b

3212 Vojnik

Slovenia

VAT ID: SI34147659

 

These Terms of Use apply to the website and all sub-domains at Last Enemy. All content on this site, including but not limited to text, images, code, design and layout, is owned and controlled by µ-Trigger. No part of the site and content may be reproduced, republished or distributed without our expressed permission. Our services are provided on an as-is and as-available basis, without warranty. We reserve the right to modify these terms and terminate our services at any time. By using this website you agree to the terms laid out in this document.

 

Purchase warranty

 

Last Enemy has made every effort to display the colours of the items as realistically as possible. However, the colour of the garments that appear on the screen may be subject to changes depending on the quality of your computer monitor. Therefore, Last Enemy cannot guarantee that the colours that appear on your monitor are a true representation of the actual colours.

Special offers, promotions or discounts will be valid until the indicated date or while stocks last.

 

Availability of products

 

If, at the time the order is issued, our warehouse detects that there are no stocks of any of the products included within it, Last Enemy will make every effort to locate the item. If this is not possible, the user will be notified immediately. In addition, the amount charged for the unsent item will be refunded to the customer, using the same payment method used to purchase the item.

 

Payment and currency

The prices on this Webpage are quoted in EUR.

Last Enemy allows users the option to select the destination country before placing their order, so that they can see the prices with the corresponding taxes included. If the customer subsequently modifies the delivery address and the destination country, the prices displayed in the final summary of the order may vary.

 

Payment methods

Please make sure that you are over 18 before placing an order on Lastenemy.com

Product prices published on the website Lastenemy.com reflect the actual retail price of the goods and they are VAT included. The prices on the website include 22% Slovenian VAT.

Orders can be paid through bank transfer. We will not ship out your order until the bank transfer has reached our bank and until the merchandise will be available in our warehouse.

All required information for bank transfers is mentioned in our invoices.

Shipments destined outside the European Community are subject to import fees (DDU DELIVERY DUTIES UNPAID) based on the client's home country regulations.

Payment of these DDU fees is the sole competence and responsibility of the client.

Purchase limit

 

Last Enemy does not permit the purchase of Last Enemy products for subsequent resale without signing a dealer contract. Consequently, it is not possible to make purchases for an amount that exceeds 1500 euros, or for more than 40 items. Customers who wish to make purchases in excess of said amount or quantity for purposes other than resale should contact Last Enemy, and they will be informed of the various options for making the desired purchase.

 

Shipping Policy

 

Delivery of items purchased at Lastenemy.com will be carried out via an international courier company or post and takes approximately 1-14 business days. Anyway, shipping time are indicative and subject to fluctuation. Orders are shipped within 3 business days of payment if the chosen product is on stock. If not it can take up to 30 business days. We cover the shipping costs on orders above 100€ from the EU. Orders made at weekends and on public holidays will be shipped the next business day. All goods are inspected and sealed before delivery to avoid damage. Last Enemy will keep you updated on your order status via email. Shipping is calculated based on shipping address and shipping method. Please note that customers may be required to pay additional import fees or taxes due to your national import laws. Neither party will be responsible for any delay or failure to comply with these terms if the delay or failure arises from any cause that is beyond their reasonable control. We retain our rights to take action at any time in the event that the customer fails to comply with these terms.

 

Warranty Policy

 

Products purchased on Last Enemy come with a 1 year limited warranty starting from the date of purchase. Shipping back to our office in Slovenia is not paid by us. For more information on returns, please contact us. Any repair and replacement service covered by warranty, along with shipping and handling, will be free within the first 1-year period.  

 

Warrant does not cover:

Defects or damage resulting from accidents, neglect, misuse or abnormal use; abnormal conditions or improper storage; unusual physical stress.

Scratches, dents and cosmetic damage.

Defects or damage resulting from excessive force and other deliberate damage.

 

 

Return Policy

 

If you are not satisfied with your chosen size or if there is a mix-up with your shipment we will cover the return shipping costs. You may request a return within 14 calendar days of purchase. Once we approve your request and receive the product, we will determine if your claim is valid and act accordingly. Return requests made outside of the 14-day period will not be accepted. We may also choose not to accept returns in the event of:

Defects or damages caused by misuse, neglect, physical damage, tampering, normal wear and tear.

Price fluctuations being the sole reason for return.

In all cases, we will inspect the product and verify the fault. To qualify for a replacement or refund, devices must be in "as new" condition. We reserve the right to refuse a refund or exchange if the product returned is deemed to have been damaged.

Please contact sales at info@last-enemy.com to request a return. Without a verified return request, the returned package will be declined. Once you've contacted Last Enemy and requested a return we will inform you with all the details regarding your products return.

 

Right of withdrawal

 

The customer has the right to withdraw from the present contract within 14 calendar days without any need to give reasons.

The withdrawal period expires 14 calendar days from the date of purchase. The right of withdrawal does not apply to underwear whose safety seal has been broken after dispatch.

To exercise the right to withdraw, you must notify us of your decision to withdraw from the contract through an unequivocal declaration (for example, a letter, fax or e-mail)

 

Consequences of withdrawal

 

In the case of withdrawal, we will refund the customer all the payments received after purchase, including the delivery expenses (with the exception of additional expenses arising from a decision by the customer to choose a delivery mode other than the least expensive ordinary delivery we offer) without undue delay and in all cases within 14 days of the date on which we are notified of the decision to withdraw from the present contract. We will process said refund using the same payment method used by the customer in the initial transaction, unless the customer has expressly stated otherwise. Under no circumstances will the customer incur any expense as a consequence of the refund.

We may withhold the refund until the goods have been received, or until the customer has presented evidence of their return, whichever condition occurs first.

The customer must return or deliver the goods directly without any undue delay and within 14 days of the date on which we are notified of the decision to withdraw from the contract. The deadline will be deemed complied with if the goods are returned before expiry of said deadline.

 

Disclaimer

The owners, designers and moderators of this website are not responsible for mistakes, omissions or outdated information on this website or linked websites.

We are not responsible for any kind of damage caused by the use of the Last Enemy products. 

Copyright: no modification, distribution or publication of the information, files and pictures on this website is allowed without explicit prior approval of Last Enemy.

 

Changes

 

We reserve the right to update this document at any time without prior notification.